Legal

Privacy Policy

How SDC Cleaning & Restoration Services collects, uses and protects your personal information, and the rights you have over it.

Last updated: 24 July 2026

Who we are

SDC Cleaning & Restoration Services ("we", "us") is a cleaning and restoration business based in Ashton-under-Lyne, Manchester, OL7 0DU. We are the data controller for the personal information collected through this website (www.sdccleaningservices.uk).

Contact us about anything in this policy at info@sdccleaningservices.uk or on 07477 300 118.

What we collect and why

Enquiry and quote forms. When you use a form on this site we collect your name, phone number, email address and any details you give about the job (including your town or area). We use this to respond to your enquiry, provide a quote and arrange bookings. Our lawful basis is taking steps at your request before entering into a contract (UK GDPR Article 6(1)(b)) and our legitimate interest in responding to enquiries.

Phone and email contact. If you call or email us, we use your contact details and the information you provide to deal with your enquiry and deliver our services.

Website usage. Our hosting provider records basic technical logs (such as IP address and pages requested) for security and to keep the site running. If you accept cookies, we may also collect analytics and advertising measurement data — see Cookies below.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run the website and the business:

• FormSubmit — processes our website form submissions and delivers them to our email inbox
• Vercel — hosts this website and keeps standard server logs
• Our email provider — stores the emails you send us and our replies
• Advertising and analytics providers (such as Google and Meta) — only if you accept cookies, to measure how our advertising performs

Some of these providers may process data outside the UK. Where they do, transfers are protected by recognised safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

Cookies

When you first visit the site we show a banner asking whether you accept cookies. Your choice is stored in your browser so we don't ask again. Essential functionality of the site does not depend on cookies. If you accept, we may set analytics and advertising cookies (for example Google Ads or Meta Pixel) to understand how visitors use the site and measure our adverts. If you decline, those cookies are not set.

You can clear or change your choice at any time by deleting this site's data in your browser settings, after which the banner will ask again.

How long we keep your information

We keep enquiry details for as long as needed to deal with your enquiry and, where you become a customer, for as long as needed to manage our relationship and meet legal obligations (for example, accounting records are kept for six years). We delete or anonymise information that is no longer needed.

Your rights

Under UK GDPR you have the right to:

• Access a copy of the personal data we hold about you
• Have inaccurate data corrected
• Ask us to delete your data ("right to be forgotten")
• Restrict or object to how we use your data
• Receive your data in a portable format
• Withdraw consent at any time, where we rely on consent

To exercise any of these rights, email info@sdccleaningservices.uk. We'll respond within one month. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.